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+19 176755105
support@fxvpsinc.com
info@fxvpsinc.com



FAQ SECTION


What is VPS?

VPS or Virtual Private Server is a specific web server, running individually under a bigger devoted web server system. Private os (Mainly Windows VPS) & designate hardware source from the large web server are the major technological foundation in a VPS network.

What is Forex VPS?

Forex VPS is a service that helps traders to release their Expert advisors (EA) on a committed server that will certainly be running 24/7 without interruptions, independently from the investor’s very own computer system as well as without any initiatives from the trader’s side.

The term “VPS” is an acronym for Virtual Private Server, sometimes referred to as “VM” (Virtual Maker). This is an usual name in the field of Web hosting and also Committed server hosting. Now a days individuals can do remote company and host their important data and also info from another location that feasible to gain access to globally from anywhere. There are many virtualization modern technologies that really makes VM a lot more trustworthy and reliable for customers.

Is this service for Forex Trading only?

Most definitely No! You can make use of a Forex VPS for any type of applications. In addition to Forex trading, our consumers utilize our service to host strategy development software, MetaTrader web servers as well as broker/IB backends, and also a variety of trading platforms not associated with the foreign exchange market. Although the software application we pre-install is mainly pertaining to foreign exchange trading and also foreign exchange data, you may set up any type of software application you would like to use.

Is it necessary to have high technical skills to use VPS?

Definitely No, you just need to have a basic understanding about computing and working procedure. A full RDP access will be handed over with necessary login credentials to connect into VPS.

Will slippage be reduced by using a VPS?

Yes, absolutely. We cannot guarantee the complete elimination of slippage, as there are some factors outside of our control, however,  we hope to provide a service that significantly reduces slippage. You can expect faster and more accurate fills when trading with our Forex VPS.

What are the DataCenter Locations?

We have deliberately selected the locations that are renowned for Forex Trading & Can deliver the best latency period effectively.

The server Data Center’s placement”

  • London (UK)
  • NEW YORK ( USA)
  • MONTREAL ( CANADA)
  • AMSTERDAM ( NETHERLANDS)
  • FRANKFURT ( GERMANY)
  • PARIS ( FRANCE)
  • AUSTRALIA

What would be the payment procedure?

We accept different form of payment methods including Neteller, Skrill, Perfect Money, Paypal, Payza, Web Money, Payeer etc.

If you want to pay using any different form of payment then please consult with our team and they may help you with that.

Which VPS plan is suitable for me?

Its depends on your requirement, how many MT4 you want to keep open in your VPS. Generally, it will be better if you allocate 500 MB for per MT4/MT5 software so if you want to keep open 5 MT4 then you need to have 2000 MB or 2 GB RAM VPS. That means you need to go for the BASIC package with 2 GB RAM. If you want more consultation then please contact our support team.

How to Install Custom Software/Programs?

Installing programs on your Forex VPS is exactly like installing them on a normal PC running Windows. Simply use the pre-installed web browsers (Chrome or Internet Explorer), to navigate to the software download, then run the .exe or install file, and follow the prompts to install the software. All default settings and locations will be appropriate.

Is this service for Forex Trading only?

No! You can use a Forex VPS for any application. In addition to forex trading, our customers use our service to host strategy development software, MetaTrader servers and broker/IB backends, and a variety of trading platforms not related to the Forex market. Although the software we pre-install is mostly related to Forex trading and Forex data, you may install any software you would like to use.

Which brokers does this service work with?

All of them. Our service is broker independent and is engineered to provide the best possible connection to all brokers.

Which brokers does this service work with?

All of them. Our service is broker independent and is engineered to provide the best possible connection to all brokers.

Will you install software or other things by client request?

Yes, we do. Just inform our support team and they will do it for you.

How many trading accounts can I run at a time?

This number may alter corresponding to different RAM size & Capacity. FXVPS allows the trader to run Multiple MT4/MT5 trading accounts conforming to different VPS plan. But we suggest all our user  keep 500 MB RAM for 1 MT5/MT4 software to keep VPS more smooth stable.

Can I upgrade my current VPS plan?

You can surely switch/upgrade FxVPS plans as you see fit. You just have to contact our support team unit and they will assist you through the whole transfer process. Sometimes it’s possible to upgrade your current VPS without changing your current VPS.

Is it possible to downgrade my current VPS?

No, technically it’s not possible to downgrade your current VPS. You need to place a new order in this situation.

What would be the payment procedure?

We accept different form of payment methods including Neteller, Skrill, Perfect Money, Paypal, Payza, Web Money, Payeer etc.

If you want to pay using any different form of payment then please consult with our team and they may help you with that.


How long does it take to set up a VPS?

It may take 30 minutes to 2 hours during NY session. During weekend it may take up to 24 hours. For any urgent order processing please contact via live support.

Is there any setup or configuration required?

No. Our trading VPS systems are delivered ready-to-go. You will be emailed all the information you need to access your VPS immediately. All you will need to do is log in to your MT4 account, or download and install other software you would like to use. We have included Chrome and a number of other applications pre-installed for your convenience.

I need to use a specific application. Can I do that?

Yes. Our service is not exclusive to Forex trading, and can be used with any regular Windows application, as well as all types of trading, all brokers, and all software platforms. Each VPS is deployed with an isolated installation of Windows Server 2012 (or 2008 R2), which looks and responds just like a normal PC. You can launch Chrome or FireFox to browse the internet, access email, etc., and download any applications that you might need. Of course, if you would like help installing any software that is not pre-included, we will be happy to assist. Simply open a support ticket to request assistance with anything.

Will FXVPS help install custom software?

Yes, within reasonable bounds. Our Forex VPS plans include full service, and we will be happy to assist you with all requests.

How to optimize my VPS?

Generally we provide all optimization tools and tips to our all user to keep their VPS fast and smooth. We also provide RAM optimization software that will automatically optimize VPS ram when it’s required. For most, you should know more optimization technique that you can learn from our knowledge Base section. And for any more assistance please contact our support team.


Do you have a Refund Policy?

Yes, there’s a 7 days partial money back guarantee under FxVPS terms & Policy. We don’t offer any Refund in the following cases:

  • For dedicated server plan we don’t issue any Refund. Check server configuration before order.
  • We don’t issue refund for latency related issues. Please if need contact support before purchase.
  • We only issue refund if we unable to fix our client issues.

Can I cancel my VPS subscription at anytime?

Yes, you can. You have the full control on it. Even you can do it from your member areas or you can cancel your subscription from Paypal as well.

How to cancel my subscription?

You can cancel your VPS subscription from your paypal account. It’s easy and simple. For any assistance please contact our support team.

Can I ask for Refund if I am not satisfy with latency ?

Definitely not, as latency is dependable variable that depend on 3rd party brokers server location. If you want to check broker latency before order then please contact live support and they will assist you in this regards.

Can I pay you in advance?

Yes you can pay in advance in any time. Your payment will be added in your Credit wallet automatically and that payment will be applied for your next available invoice.


Can I become an affiliate for free?

Yes. For being an affiliate just register a Free Account and activate your affiliate account. It’s easy and free. But make sure that you are not referring your self. We will verify each and every affiliate account.

How do I withdraw commissions?

We process withdrawals via any of our available payment processors. Alternatively, you can withdraw commissions in the form of FXVPS account credit, which can be used for any FXVPS service.

How much does FXVPS pay for referred sales?

We pay up to 30% commissions for ALL referred sales, including:

  • New Signups,
  • Recurring Subscription Fees,
  • Upgrade Fees.

But we are paying up to 30% commission on the basis of performance. Please learn more here.

Do you provide white label reseller platform?

Yes, we do! You need to contact our support team for more information.

Does FXVPS provide marketing materials?

Yes. You can access FXVPS marketing materials from our marketing tools section.

How to increase affiliate commission easily?

If you have good ranking website then you will get 15% affiliate commission starting. Please contact our support for commission up-gradation.